Residents in Bodmin in Cornwall have taken to Facebook to lodge complaints with South West Water after discoloured water started coming out of their taps at home.

According to the Plymouth Herald, brown and cloudy water started coming out of the taps, with incidents reported in several parts of the town. South West Water noted on its website that a disruption had taken place on Honey Street, but added that people could clear the discolouration by running the cold kitchen tap.

A spokeswoman from the company was quoted by the news source as saying: “We have had one telephone call this morning reporting discoloured water from a customer in Foster Drive, Bodmin, but no other recent contacts. Running the kitchen tap will usually clear any discolouration. However, widespread discolouration can indicate a burst main in the area so we would urge any customers who are concerned to contact us directly on 0344 346 2020.”

If you do find you have discoloured water coming out of the taps, do not assume that it’s safe to drink until you’ve spoken to your water supplier. Check the website or get in touch – it might be that they’ve also issued a warning notice saying to restrict usage or boil water until they say otherwise. It might also be a good idea to put a sample of your water in a jar and store it in the fridge to provide to the water company if they ask.

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